Services Offered

• We can advise and help you to ensure all of the necessary documentation is in place for your chosen standard/s.
• We can help you to write the required procedures and policies for your chosen standard/s.
• We can write the manuals required for your chosen standard/s.
• We can act as your part time Quality Manager/Health & Safety Officer/ Environmental Control Manager.

• We can perform your assessments and/or audits for your chosen standard/s.
• First party audits (internal audits) can be undertaken anywhere on your behalf.
• Second party audits (audits of your suppliers) can be undertaken on your behalf to ensure supplier competence (usually paid for by the supplier who wants your business).
• Third party audits (external audits) can be undertaken for assessment/certification purposes.

• We can supply on-site or venue training sessions for your staff to familiarise them with the standard/s in place or being put in place. It is much easier to manage a standard if your staff are aware of what is involved in remaining compliant.

• Risk assessments are required in most work places for most tasks undertaken there, including office work stations.
• Personnel or work place risk assessments can be undertaken on your behalf either for your workplace or site work for contractors.

• May be a one-off event, but is often treated as a continuous process in which companies continually seek to challenge their practices in search of continual improvement.
• What do your customers really think of your product/service? Often if you ask them they will tell you what you want to hear, but what are they telling others? Will they be back to you when they next need work done? They say most customers won't complain - they will just walk away, far better to find out for sure.
• How does your service compare with your competitors?
• Are you winning or losing?
• Do you know?